June 1, 2010, 11:13 pm
A widely publicized study by the FCC on users’ perceptions of their broadband speeds (.pdf) found that 80 percent don’t even know what those speeds are supposed to be.
Also, a clear majority believe that the broadband provider should always “deliver the promised speed” — they clearly don’t know that the contract they signed but did not read merely promises a “best effort”.
Only a third of cell phone customers are pleased with the price and speed they get, though a majority are happy with the cell phone as a phone.
It is not clear at this time how or whether the survey will influence FCC policy.
October 19, 2009, 2:38 pm
Excellent post by Elliot Noss today on this topic. Noss runs Tucows, and he cares.
September 22, 2009, 1:45 pm
Today is OneWebDay and around the world, people will be celebrating the internet and drawing attention to the digital divide. Events will be held around the world, including here in New York City, where several speakers will talk about freedom and the internet.
On Saturday, I spoke at a related event, talking about What Broadband Is And Why We Need It. I argued that broadband is not a luxury.
What is Broadband?
Broadband is faster than dialup, and the speed enables not just convenience but entirely new applications. I like to compare it to the diffrence between a phone call and the telegraph. The telegraph was patented in the U.S. in 1837, while the telephone was patented almost forty years later.
With a phone call, you get direct contact, intimacy, and the ability to ask and answer questions immediately. The telephone does more than transmit data faster than the telepgraph.
In order to use broadband for real time applications, it needs to have low latency. Just as a phone call on earth is different than a phone call to the space shuttle, applications that encounter latency break or degrade in quality.
Continue reading ‘OneWebDay Speech: What Broadband Is And Why We Need It’ »