Thanks to Drew Clark of Broadband Breakfast and Professor Andrew Odlyzko, published this great article.
Posts tagged ‘verizon’
Today, the state of Florida endorsed years of bad service by fining Verizon a mere $2 per customer for slow repairs on the Gulf Coast, according to DSL Reports.
Time and time again, regulators have implicitly endorsed poor service by refusing to fine telcos at a level that would provide a disincentive for harm to consumers. Verizon got away with this activity for years and is paying less than a month’s profit per customer.