Many people in the U.S. use Voice over Internet Protocol (VoIP) phone service today. But I contend that the FCC has killed the technology. How can I make this assertion? After all, there are over 20 million VoIP subscribers in the U.S.
However, the VoIP services that exist today are a shadow of what the technology makes possible. VoIP has been choked so that it no longer disrupts telephone service. VoIP has been fenced in by the FCC so that it offers no more than telephone, a move that was intended to protect cellular and wireline phone companies.
Continue reading ‘How The FCC Killed VoIP’ »
(h/t Karl Bode’s twitter feed)
“Of course the lesson learned is that in the Internet age, the harder a company works to stifle criticism, the more attention that criticism gets. The better path is perhaps to listen to what your customers are saying about your business practices, and change them where possible if you value your customers,” Bode writes.
The legal documents are here:
When I last wrote about MagicJack, I was very upset with the service. It was not working.
Imagine my surprise — and pleasure — when MagicJack called me to discuss the problem. After some back and forth, the MagicJack representative recommend that I purchase a powered USB hub. Continue reading ‘MagicJack Keeps Improving’ »